Would you like a cookie?

Benel.nl uses cookies and similar technologies to improve your experience on our website and to ensure the site functions properly. Cookies help us ensure the website works correctly, remember your preferences, and gain insights into site usage. We also use cookies for marketing purposes, allowing us to show you relevant offers. On this page, you can read more about the functional, analytical, and marketing cookies we use.

What are cookies?

Cookies are small text files stored on your computer, tablet, or smartphone when you visit a website. These cookies store information that can be sent back to our website on a subsequent visit, allowing our site to recognize you. Cookies serve various functions: for example, they remember your preferences (like language settings or login status) and help us understand how the site is used. It’s important to know that cookies cannot damage your device or the files on it. Cookies do not contain personal data like your name or email address; they only store information about your visit.

Functional cookies

Functional cookies are essential for the basic operation of our website. Without these cookies, certain parts of the site would not work properly. They enable you to add products to your shopping cart and check out, stay logged into your account, and remember your settings or preferences (such as your language choice or previously selected cookie preferences).

Functional cookies serve purely technical purposes and are used to make the site user-friendly and perform as expected. These cookies do not collect information for marketing or analytics. Because they are essential, functional cookies are always placed when you use the site – no consent is required.

Analytical cookies

Analytical cookies help us understand and improve the use of our website. These cookies allow us to track the number of visitors, which pages are most popular, and how users navigate the site. We use this information to continuously optimize our website’s performance and content.

For these analytical purposes, we use Google Analytics. Google Analytics places cookies that provide us with insights into visitor behavior on our site. The data collected is anonymized where possible and not used to personally identify you. We use these statistics solely to improve our website and not to track individual users. Analytical cookies are only placed if you give consent via the cookie banner.

Marketing cookies

Marketing cookies (also known as tracking cookies) are used to monitor your browsing behavior and tailor our marketing activities to you. These cookies help us provide a more personalized experience by showing relevant offers or ads based on the products you have viewed. They also allow us to measure the effectiveness of our marketing campaigns.

Marketing and tracking cookies are often placed by third parties we work with. At Benel.nl, we use three third-party services for marketing purposes: CleverReach, Calameo, and ISL Online. Below, we explain what these services are used for and which cookies are involved.

CleverReach (email tracking)

CleverReach is the email marketing service we use to send newsletters. If you have signed up for our newsletter, tracking cookies or similar technologies may be placed via CleverReach to measure how you interact with our emails. For example, we can see whether you open the newsletter and which links you click. We use this information to analyze and improve the reach and content of our newsletters. This gives us insights into which topics interest you. The data collected through this email tracking is only used to improve our own marketing and provide you with more relevant information.

Calameo (digital brochures)

Calameo is a platform we use to display digital brochures and catalogs on our website. When you view such an embedded brochure, Calameo places cookies to track its use and ensure the viewer functions properly. For example, it can track how many people view the brochure, which pages are popular, and how long the brochure is browsed. This information gives us insight into interest in our brochure content and helps us tailor future brochures to visitor preferences.

ISL Online (remote support)

Having technical issues with one of our digital products? With ISL Online, our specialists can temporarily take over your screen to help you quickly and securely. This service allows us to solve problems on your computer remotely, while you watch everything live. This ensures you can get back to work with our software and digital services without complex steps or long wait times. ISL Online uses cookies to ensure the service functions properly and to enhance the user experience.

Managing cookie preferences

When you first visit Benel.nl, we display a cookie banner to ask for your consent to place cookies. Later, you can delete or block all cookies from your device via your browser settings. Please note that our website may not function optimally if you disable certain cookies. Without marketing cookies, for example, you may miss personalized offers, and some external content (like brochures) might not be displayed.

For more information about how we handle personal data, please refer to our privacy page. Also read our terms and conditions regarding the use of our services.